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概要
Experience Highlights
* (Business Process Outsourcing)
* Customer Service Representative
* (June, 2012 to till date)
Major responsibilities are to
Generate sales through Telemarketing.
Attract potential customers by answering product and service questions.
Open customer accounts by recording updating account information.
Resolve product or service problems by clarifying the customer's complaint determining the cause of the problem selecting and explaining the best solution to solve the problem expediting correction or adjustment following up to ensurer solution.
Maintain financial accounts by processing customer adjustments.
Recommend potential products or services to management by collecting customer information and analyzing customer needs.
Prepare product or service reports by collecting and analyzing customer information.
Contribute to team effort by accomplishing related results as needed.
工作经历
Customer Services Executive
Team Co-ordinatior
